In 2019, businesses around the world spent up to US$ 3.7 trillion on IT infrastructures, an increase of nearly 0.5% from 2018. By the end of 2020, the global IT spending is expected to increase by more than 3.7%, according to a Gartner report.

Ongoing rise in digital business transformation has triggered enterprises to resort to more efficient and productive ways of implementing IT infrastructure management. In order to ensure minimal downtime and maximum operational efficiency, IT infrastructure management services are witnessing high demand across the world.

While the change is the only constant in the IT industry, the area of IT infrastructure management is also expected to witness diverse trends in the coming years. Here are the top 5 trends that are expected to revolutionize IT infrastructure management services in the coming years.

IT Transformation and Managed Services will Cut Operational Costs

While the world is rapidly moving towards digital transformation, most enterprises are struggling to keep IT expenses under control. High cost of maintaining IT infrastructure is among the major challenges that businesses are facing, and deploying managed services is enabling them to achieve significant cost reductions.

With managed services for IT infrastructure management, businesses are reducing their investments in IT infrastructure elements such as hardware and software along with the team of experts. Furthermore, they are also able to cut the overhead costs of help desk support among various other operations such as maintenance and monitoring of these elements.

With managed services emerging as a popular trend, businesses are also maximizing their productivity, as IT infrastructure management can dramatically reduce IT downtime, and this ultimately leads to increased profitability. IT infrastructure management implemented through the deployment of managed services can also keep the overall IT costs under a predictable range, which further helps optimal management of IT spendings.

DevOps Agility will Give Rise to Multi-speed IT Trends

As a mounting number of large organizations are aiming to build a robust IT infrastructure, the focus on various modes of implementing IT infrastructure management is increasing. Innovations around improving velocity and agility, and optimization of IT services through gaining stability and continuity are among the most trusted modes of delivering IT, and these will have a significant impact on the upcoming trends in the area of IT infrastructure management.

In addition, multiple teams in most organizations are moving towards boosting the use of DevOps environments in the development of various products and services. However, without a self-service platform, a majority of DevOps initiatives fail in most enterprises. This further highlights the need for competent IT infrastructure management services that can provide a ‘digital toolkit’ to scale up the DevOps agility of enterprises, and ultimately ensure streamlined efforts and consistency of operations at a large scale.

Cloud Migration and Shift towards Cloud Analytics will Gain Momentum

The rate at which global enterprises are migrating their operations on cloud is impressively high, and it is mainly driven by the optimistic promise that this will drive multiple benefits for businesses. Improved revenues, scalability, and enhanced resilience are among the most important outcomes of cloud migration, which in turn, will have a profound impact on the modern IT infrastructure management trends.

The most used cloud platforms include Microsoft Azure, Amazon Web Services (AWS), and Google CloudPlatform (GCP), and IT infrastructure management services are being deployed to facilitate cloud adoption. IT infrastructure management services amidst the migration towards cloud computing will highlight the need of skilled personnel including cloud engineering with appropriate skill sets.

Furthermore, cloud analytics is also emerging as a popular trend in the modern IT infrastructure space, as it mainly amplifies the ability of any mechanism to integrate search and analytics features to the existing cloud infrastructure. This will further boost the need for IT infrastructure management services that can implement data analytics processes through a public, private or hybrid cloud to bolster the effectiveness of cloud analytics.

Hybrid IT Infrastructure Management will be the New Normal

A mounting number of enterprises around the world are moving towards managing their workloads through data centers located across different geographies, which is making hybrid IT environments a new normal in the digital age. Cloud-based offerings are witnessing widespread adoption, and by 2022, the number of enterprises resorting to cloud computing is likely to increase by nearly 28%, according to a recent study by Gartner.

A majority of global businesses are evidently adopting the ‘cloud-first strategy’, mainly for gaining a competitive advantage in the modern IT environment. As cloud computing is becoming more and more mainstream today, businesses are aiming to implement IT infrastructure management and data center management strategies that focus on public cloud, private cloud, and edge computing.

IT infrastructure and operations leaders are planning to ensure that businesses are moving beyond legacy practices and expand the hybrid IT infrastructure management capabilities of their operations. Continual proliferation of hybrid cloud will only amplify the need for hybrid IT infrastructure management in the coming future.

24×7 Support for Optimized IT Management will be Vital

IT is becoming an extremely important part of modern business operations. IT infrastructure management services involve crucial applications for any enterprise, and this is why any kind of downtime could be near to disastrous in the IT infrastructure management.

Any hindrance in the IT operations can prove costly, and thereby, it is highly essential for any business to have a system in place that can ensure uninterrupted IT infrastructure management. Leading digital businesses are investing heavily in IT infrastructure management services that can scale up to ensure that their expertise across levels (L1, L2, L3, etc.) are available round the clock.

The business world is moving beyond scheduled maintenance, especially when it comes to IT infrastructure management, as 24×7 monitoring and management of all the IT infrastructure elements has become vital. In the coming years, optimized and timely IT support will emerge as a popular trend in the area of IT infrastructure management.